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Privacy Policy

Minstein is operated by the parent company IDeepeners Pvt. Ltd. with a Corporate Identification No. U72900RJ2018PTC062346

Your privacy is important to us, so First Project, a India company IDeepeners Pvt. Ltd. , has created the following Privacy Policy (“Policy”) to let you know what information we collect when you visit our Site https://minstein.com/ (“Site”), why we collect it and how we use it. The terms “You,” “Your,” “Yours” and “User” refer to the entity/person/organization using our Site. When this Policy mentions “We”, “Us,” and “Our” it refers to First Project and its subsidiaries and affiliates. This policy is fully compliant with the European General Data Protection Regulation (GDPR).
This Privacy Policy is governed by our Terms of Services.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at hello@minstein.com.

1 Notice

Whenever we request information that can be used to personally identify you, you will explicitly be asked to provide it and/or give us permission to use it. This information is requested by our system whenever confirmation of your permission is required to continue (e.g. asking for permission for the use of cookies ,when you visit our site, asking for your payment information when you buy any plan)

2.  Your consent

By using our website, it is assumed you consent to our website’s privacy policy.
By agreeing to this privacy policy and providing us with your personal information you consent to us processing said information as described in this privacy policy.

3 Usage

3.1. Data we collect

When you install the Shopify App, we are automatically able to access certain types of information from your Shopify account:

These include store properties : store setting, information and metadata as configured by store owner, products – data on all of your stores products including variants data and inventory details, orders – data on all orders made in your store, transactions – all records of money transfer between your store and your customers, customers – user data of all of your customers, Google analytics, facebook marketing API – marketing statistics from your Facebook Marketing account, Google Ads API – marketing statistics from your Google Ads Account.

“Personal Information” means information that can be directly associated with a specific person.

The following personal information are collected by us when you sign up on Minstein

  • Name
  • Email address
  • Phone number
  • Address

If you choose to sign in using Google or Facebook, we may collect the name, email and avatar from these services as well

Data Collected for Payments :

  • Company Name
  • GST/VAT
  • Full Name
  • Country
  • State
  • City
  • Postal Code
  • Address

Data Collected for Instagram Analytics

  • Email address
  • First name and last name
  • Social Network Authentication

We also collect Personal Information when you contact us for any reason.

Additionally, certain information about your computer can be automatically gathered when you use the app, these include your browser, operating system, IP address or mobile device.

Additionally, certain information about your computer can be automatically gathered when you use the app, these include your browser, operating system, IP address or mobile device.

3.2. How we use your data

We use your personally identifiable information for the following purposes:

  • Provide you with access to all of Minstein’s features and services.
  • Process your payments and transaction history records
  • Inform you about important information regarding Minstein, as well as any other information you choose to opt in to.
  • To personalize your experience: Your information helps us to better respond to your individual needs
  • To improve our website: minstein.com. We continuously aim to better the offerings of our website based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc

Note: If at any time you would like to unsubscribe from receiving future emails, you can follow unsubscribe instructions at the bottom of an email or contact our customer support.

3.3 Sharing your Information

Data regarding the use of our platform by our users may be shared 3 categories :

  1. Third Parties
  2. Our partners
  3. Federal Court or legal body

1. With third parties we work to improve our services and keep our activities running. This includes organizations like marketing agencies. This data will always be made fully anonymous before it’s shared.

Analytics :
We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

IDeepeners Pvt. Ltd. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

2 Some of your personal identifiable information may also need to be shared with our partners to provide you with our essential services.

3 If a legal request for your personally identifiable information or other information regarding you or your person is requested by a federal court, judge or law enforcement, we are legally required to provide them with your personal identifiable information. In these cases, we may do so without your permission and without informing you.

Outside of these three categories, no party outside of Minstein will ever get access to your personal information unless you specifically grant us permission. If we do wish to share your information with an external party outside of these three categories, we will always explicitly ask you for permission first.

3.5. Where do we store the Data?

Minstein uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. Although you retain full rights to your Data, it may be stored on third party storage and transmitted through third party networks.

Minstein takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Any request to https://minstein.com is stored in our server’s access log. For stability, improvement, alerts and support, centralized monitoring services are used by us.

4 Opting out

To improve your experience, we provide various extra services other than our core services which includes mailing you newsletters, getting in touch with you for customer surveys, et cetera. You are free to opt out of these services by email or clicking to unsubscribe to any of our mails.

Data Security
  • We have implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
  • However, you must realize that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.We will delete any Personal Information provided to us by a user upon the receipt of a written request by such user. We cannot restore information that we have deleted.
  • We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
  • If you have any questions regarding the security of our Site or Services, you are welcome to contact us at hello@minstein.com.
6 cookies

(Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember, understand and save your preferences for future visits and compile aggregate Data about site traffic and site interaction so that we can offer better site experiences and tools in the future

Examples of Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

Some of our service providers also use cookies and tracking tools. You can see

section 3.3 Analytics and Behavioural Remarketing above for 3rd Party Cookies.

For EU Residents
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information mentioned above. You also have a right to lodge a complaint with the applicable data protection authority.

7 Your rights

7.1. Your rights
You are the owner of your information. As stated by the GDPR, you have several rights regarding the treatment of your information by us.

  • Right of access: You are entitled to receiving a copy of all personally identifiable information related to you and your person that we have processed
  • Right to rectification: You are entitled to have any personally identifiable information you have provided to us corrected or adjusted in the case the information is not correct
  • Right to erasure: You are entitled to having some or all personally identifiable information we have gathered be erased at your request
  • Right to restriction of processing: You are entitled to us stopping the processing of relevant personally identifiable information if this information is not correct, unlawful, no longer necessary according to the information in our privacy policy and/or when you object to us processing said information. Objection is only valid if there is no essential reason for us to process said information.
  • Right to data portability: You have the right to transfer personally identifiable information we have processed to another party

If you would like to make use of any of these rights, you may contact us via the e-mail address at the end of this privacy policy.

7.2. Right to object

We are legally required to separately inform you about your right to object. Conform the European GDPR, you have the right to object to us processing your personally identifiable information for direct marketing purposes. If you file an objection with us, we are legally required to immediately halt the processing of said information for said purpose. You can file an objection using the e-mail address at the end of this privacy policy.

8. Retention of Information 

We retain your information as long as this is necessary to provide you with our services. All personal identifiable information will be deleted when you inform us you wish to stop using our services (e.g. by deleting your account), when your subscription expires, or when you explicitly request us to delete it. Once your request has been submitted and confirmed, your information will be deleted within 14 working days.

Information may be retained for longer if this is necessary for legal requirements. If required by law or ordered by a federal judge or court, we may retain information for longer and/or share it with said organization.

9 Sensitive Information

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide us any sensitive data and contact us using the contact details below if you believe that we might have such information. We have a right to delete any information we believe might contain sensitive data.

10 Payment Information

To order and use our services we may require you to provide certain financial information to facilitate the processing of payments. We may collect your name, credit or debit card type, expiration date, billing address, the certain digits of your card number and details of your purchase. The exact personal data collected will vary depending on the payment method.

11. Third Party Links

Our Site may have links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, because we do not control their policies and personal data processing practices. 

12 Communications

We may send you email, text and social media messages or may contact you via telephone calls or direct mail. By using our website you affirmatively consent to receive such commercial messages on an on-going basis throughout your use of the App or Services. 

We may contact you via phone call (if you have provided us with it), voicemail, email or media messages regarding the App or Services.

13.Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

14.Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

15.GDPR policy

As per the new privacy policy issued by European Commission, we at Minstein have taken the necessary steps to honour GDPR.

16. Contact

If you have any questions about our privacy policy, have a comment about it, wish to talk about the enforcement of our policy or want to otherwise discuss our privacy policy, you may reach out to us via the following e-mail address:hello@minstein.com