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FAQ

About Us

1 FAQ What is Minstein?

Minstein is an Instagram Analytical and Mention Tool and the easiest way to analyze, organize, and manage your audience on Instagram.

2 FAQ Who uses Minstein?

Minstein can be used by various industries and brands around the world, in industries ranging from e-commerce, fashion, technological, digital marketing agencies and everything in between. 

 

Take a look at our blogs to know how brands use our platform to streamline their workflow, improve engagement, increase customer satisfaction and more.

3 FAQ Is Minstein free of cost?

We do offer a free 30 day trial for everyone but you can view our pricing plans or request a demo to discuss how Minstein can benefit your brand. We are always happy to help you.

4 FAQ What are the pros of Minstein?

There are plenty of benefits to using Minstein such as the ability to manage your Instagram profiles which include Instagram Analytics and Mentions from a single platform,deep insight to understand how your brand is performing on Instagram and an easy way to collaborate with coworkers or clients. 

 

We are constantly growing and expanding by adding new features that make it easier for our customers to communicate and engage with their audiences socially.

Functionality of Minstein

1 FAQ What are Minstein’s features? What do you provide?

Minstein provides a variety of features including tools for analytics, mentions, engagement, publishing, monitoring and listening. For more information about Minstein Tool and features go and check out by clicking here.

2 FAQ Can I run more than one account and how?

Yes! You can add an additional Instagram handle by clicking on your account name in the upper right corner and the clicking “Connect new account”. You can also go to “Settings”, click on the “Accounts” tab and then click the “Connect new account” button.

3 FAQ Where can I view my Account Summary?

In your account you can click a “Show Summary” button and see high-level data on your audience. We show data, such as, Total Followers, Verified Followers, Follower Activity, Follower Distribution, Top Follower Location, Popular bio words, Popular words in posts, Popular hashtags in posts, and more.

 

The neat piece to Account Summary is the ability to make queries and have the data change. For example, if you want the account summary of only your audience that have the word “Engineer” in their bio you can rework the Account Summary for whatever query you’d like.

Minstein Instagram Integrations

1 FAQ Does Minstein integrate Instagram Mentions with the Tool?

Yes, Minstein integrates Instagram Mentions with the Tool.

2 FAQ Does Minstein integrate Instagram Post Analytics with the Tool?

Yes, Minstein integrates Instagram Post Analytics with the Tool.

3 FAQ Does Minstein integrate Instagram Follower Analytics with the Tool?

Yes, Minstein integrates Instagram Follower Analytics with the Tool.

4 FAQ Does Minstein integrate Instagram Profile Analytics with the Tool?

Yes, Minstein integrates Instagram Profile Analytics with the Tool.

5 FAQ Does Minstein integrate Instagram Story Analytics with the Tool?

Yes, Minstein integrates Instagram Story Analytics with the Tool.

Minstein for Agencies

1 FAQ What do you mean by White Label Reporting?

The White Label Reporting means that your reports will get a customized label of your organization. So it is directly available for presenting to your employees and meeting.

2 FAQ Can Minstein manage my Agencies Instagram Handle?

No, but you can view brief insights and profiles even can handle multiple accounts. Get reports in white label format.

3 FAQ How much team members can we add in the Agency Account?

You can add Unlimited team members in an account and the account can be managed by any of the team members.

Miscellaneous

1 FAQ Can I cancel my plan anytime?

Yes, you can. At Minstein we don’t need card details for providing you service. You can just buy credits from Minstine and can analyse your account for a month. For our full cancellation and refund policy, click here.

2 FAQ I want to see a specific metric and KPI you don’t track. What do I do?

If there is a specific metric and KPI you’d like to see tracked, let us know! Shoot us a note at hello@minstein.com.

3 FAQ What is Export to PDF?

This feature lets you download your account summary or reports in a PDF format. This is perfect for sharing with your team or printing out and bringing to a meeting.